Delivery

Delivery times

Unless you’re having a product specially made, delivery is normally within six working days, and often much sooner.

I will include details of delivery times on the relevant product page and will let you know when they aim to dispatch your products once the order has been received.

If you want more information about delivery for a product that you’ve already ordered, please contact the me using the contact page on my website. If you require further assistance please get in touch with us – I’ll be happy to assist.

Very occasionally, unavoidable factors can delay a parcel (for example, bad weather or postal strikes). If this happens the I will contact you and, where possible and appropriate, will agree a revised delivery date with you. Once your order has been dispatched, I will be in touch again to let you know when to expect delivery.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

I gladly accept returns

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.